Clients Feedback

What Our Clients Have To Say :

Dear Tapas

We just wanted to write and say thank you and Krishna very much for inviting us to your house for a lovely meal - it made the end of our time in Delhi very special. Your hospitality was wonderful.  

We thoroughly enjoyed our tour, the driver and the guides were extremely competent and efficient, at all times we felt safe and very well looked after. The driver was absolutely amazing.

The sights we saw were truly wonderful - it was a very special week for us- thank you for everything.

We are here in Goa now - it is very busy getting ready for independence day. We are enjoying the rest!

Best Wishes
Jan and Les, U.K.
yanwath@aol.com

Dear Tapas,  we arrived safe and sound back in Switzerland this  morning. I just wanted to let you know that we had an amazing trip and thoroughly enjoyed ourselves. All the details were so well planned and the route proved to be a great success- a wonderful balance between culture, nature and  activities for the children. We felt very well cared for - the ball was never dropped and people looked after us very well. We also enjoyed the variation in accomodation from the beautiful  camping ground at Uleiktop to the Rambagh palace.  We would like to thank you and Mahendra for the excellent preparations, warm hospitality and  especially for making our family dream come true! Needless to say- we would love to serve as a reference for future clients!

Ulla, Switzerland
ullagoppelsroeder@yahoo.com

Dear Tapas,

A brief note of thanks to you just prior to our departure from India. We have thoroughly enjoyed our stay here and our tour, which you organized perfectly.

It has in effect, been two separate holidays to us – first the heritage trail which we found extremely interesting and your selection of heritage accommodation was brilliant ! (our favourite location was Udaipur).

Next, the wildlife tour which we found so exciting, having successfully “hunted” (Photographically of course) 8 tigers and hundreds of rhinos. Our favourite places were Mogli at Kanha – their staff are to be congratulated there ; and wild grass at Kasiranga, where again the staff were superb. Our guide kenwar, at Kasiranga, could not have been better – and what a grand final destination to complete our wildlife safari !

We were also very impressed with our driver (Udaipur to Agra), Oshuk who was most courteous, professional and kept the car immaculate.

We also would like to thank your wife Krishna and yourself for the delicious dinner at your home – again a special event for us, and one of our memorable India experiences. Please pass our sincere thanks to your family.

We are at present being pampered here at the Imperial hotel - we have been upgraded and we feel like Royalty on this our last afternoon.

Thanks again for everything – we leave with very happy memories.

Fond regards….. Pauline & Dave Edwards, Australia
edwair@aapt.net.au

Dear Tapas,

Just a brief note to confirm we arrived home on schedule yesterday. I would like to take this opportunity to thank you - and of course all Trinetra Tour Staff and representatives - for making our short stay in India truly memorable.  

The tour itinerary was just perfect and  the 4 day 'rest and relaxation break' in Varca, Goa, was the icing on the cake! Every connection, be it at hotel or airport, was handled with the utmost efficiency and courtesy.  

As we discussed at dinner last saturday -  2 weeks is just not long enough! Please pass on to Krishna our warmest regards and thanks for making the evening such a great success.  

Also, can you please convey our grateful thanks to your / our driver - Mr Singh - for taking such great care of us through out the tour.  

And of course, please thank Mahendra for dealing with Alitalia and resolving the lost luggage issue caused by the security scare in London on the day we travelled. It was very comforting to know that Mahendra was resolving Alitalia's problem in Mumbai!  

Please add our names to your '110% satisfied customers list' and feel free to pass on this email ( or our email addresses) to any potential clients.  

We are looking forward to a return visit to India in the future.  

With our warmest and fondest regards,  

Jill and Michael Deighton. U.K.
mike.deighton@dsl.pipex.com

Tapas,

I am only too pleased to give a reference for Tapas and his company, Trinetra .

A colleague and I have been using Tapas to arrange our group visits to India every year since 1990. Indeed my first group was his first group when he opened up in business for himself. He decided to open his own business because he felt the companies he had worked for in the tourist industry in India were not giving the kind of service he believed tourists wanted and deserved. He is a man of great honour, is trustworthy and reliable. He will arrange the best deal he can for you, and will always be concerned for your welfare.

In fact he will do his utmost to arrange for you whatever you want. One year I had asked for (what I later realised was) a very punishing schedule, encompassing huge distances. Tapas delivered, and I got the schedule I wanted, but after that year I always put a rider on my requests-- is this do able and is it sensible! India is so huge, it is easy to look at it and think of covering distances as we do in the West-- this is not the same experience in the East!

I have no hesitation in recommending Tapas to you. As I say, he has consistently given us excellent service and value for money over the last 14 years. many of the people who came with me in the first 2 years, have returned with me on numerous occasions. They know the visit will be a good one, well organised and structured through Trinetra Tours.

I hope you enjoy India, it is a stunning wonderful country.

Best wishes
Ms. Julie Wooldridge. U.K.
jerryjuliewooldridge@tesco.net

Hi Tapas,

Well, we're safely back in Nassau after a most enjoyable visit to your Incredible India. Our enjoyment was in no small measure due to the well thought-out selection of tours and hotels arranged by your Company. Through these experiences, we were able to appreciate first hand your great country, its cultural and political legacy to the rest of the world as well as the vibrancy of  its people.  

Thank you also for openining your home to us and sharing your , Krishna's and Arjun's warm hospitality with us .  The meal was delicious and we had a most enjoyable evening.  This experience along with the visits to the Taj mahal and the other cultural and historical sites all made our trip to India unforgettable.

Best regards to Krishna, Sam and Payal and I look forward to wecoming you some day to my own country. Please continue to provide the outstandingly professional yet highly personal  service that you do at Trinetra Tours and best wishes for the future.

Ellen, Bahamas
servilleellen@gmail.com

Tapas,



Now we have been back a week and settling back into our routine, we thought we would drop you a brief e-mail to say Thank You for organising such an exceptional holiday.

Where do I start?

First of all a very personal Thanks to your wife, Krishna for such a welcoming meal at your home.

All your staff, guides and drivers were most professional and courteous - all the time. Just one example: before leaving Delhi to catch our train to Udaipur, we had a couple of hours spare. Unbeknown to me, our guide "K-G" happened to notice me strolling out of the hotel and came up to ask me if I would like to see another of the sights in Delhi, rather than just resting in the hotel - so he took us to Gandhi's museum for a delightful visit. Our driver, Ashok, was obviously a very expert driver. Despite some hair-raising situations, we did feel safe with him. It does make traffic back in London appear to be so sedate and unhurried! Ann & I felt very special being chaperoned across the whole of Rajasthan.

You chose the hotels very well indeed.

We just have to mention the Rohetgarh Fort, in Rohet. The Lonely Planet guide gives a hint when it says "(it) is a heritage hotel with lots of character and relaxing gardens.Bruce Chatwin wrote The Songlines here and William Dalrymple began City of the Djinnes in the same room (15). It's surprising that they were so diligent, as there's a gorgeous colonnaded pool and the rooms are lovely." What an understatement! Our room (no. 34) was originally the old Courthouse block. A magnificent double-storied apartment, decorated with great style, from the wall frescoes to the traditional colourful wall hangings - surely it must have been the best in Rohetgarh? We would have so liked to have spent more time there.  

We also thought the Rattan Villas in Jodhpur was very charming. Rather than calling it an hotel, I would describe it as a very quaint, old-fashioned guest house. It was delightful chatting to the elderly owner on the veranda, pointing out his old Polo photos on the walls, including the one of the Duke of Edinburgh and his father after one match. This was "Jewel in the Crown" for real. By the way, we had some great home-cooked meals at Rattan Villas.  

I have some of our photos on a public website. If you are interested, please do visit:-  

http://uk.pg.photos.yahoo.com/ph/joefromruislip/album?.dir=/b975&.src=ph&.tok=phRROwEBoHysGJCQ  

Needless to say, we would be delighted to act as a reference for you in the future, please do add me to your e-mail list and we will recommend you to all our friends.  

Thanks again for the fabulous holiday.

Regards,

Joe Franks
90 Park Avenue, Ruislip, Middlesex HA4 7UP
E-mail: joe@thefranksfamily.com
Tel: 01895 639367
Mobile: 07970 988323
Fax: 01895 621528

Tapas Banerjee at Trinetra Tours has arranged several group tours for me, and his organisation has always been excellent. Hotels have been of a high standard, and guides and drivers have been friendly and helpful. I have no hesitation in recommending him to you.

Best wishes,
Ms. Sue Bishop. UK
suebishop.photo@btinternet.com

I am always pleased to offer a reference for Trinetra. There are not enough superlatives in the English language to describe the level of service they provided during our tour of Rajistan.

If you meet Tapas, you will certainly be impressed with his warmth and friendship.

One memorable example of excellent service: We took a side trip to Nepal, and the return flight was unexpectedly canceled. The next flight left barely enough time for our connection from New Delhi to the United States. Tapas' people met us at the airport, and hand-guided us through the maze of pre-check-in inspections. We literally ran with them to baggage check-in, managed to get our boarding passes, and boarded the plane. Phew! Two lessons: Avoid the Nepalese airline (Singapore Airlines flew the same route), and make sure you've got a friend in New Delhi!

I wish you well, and a safe journey. Do not hesitate to write if you have any other questions. Mr. George Henderson. USA
gth@san.rr.com

Hi Tapas,

Dear Tapas and all people that helped us with the tour.  

It was a great experience to us and we were very happy. To Tapas thank you so much for your hospitality that we really enjoyed. We have no complains regarding the tour everything went very smoothly.

You ask if we will be on your list and of course if we can be of any help for you to inform about your trips we will do that.  

You were also asking about our children. We have got three sons, Fredrik Lundgren, Carl Johan Lundgren and Peter Lundgren.

In case they are going to India we will of course suggest them to travel with you.  

Best regards
Eva & bengt Lundgren, Sweden

info@skavkulla.se